Terms & Conditions

Welcome to NovaElite.pk. By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before placing an order.

1. General

• By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or guardian.
• We reserve the right to update, modify, or change these Terms & Conditions at any time without prior notice.

2. Products & Pricing

• We strive to ensure that all product descriptions, images, and prices are accurate.
• Prices and product availability may change without notice.
• Colors of products may slightly vary due to screen settings and photography lighting.

3. Orders

• All orders are subject to confirmation and availability.
• We reserve the right to cancel or refuse any order for any reason, including incorrect pricing or suspected fraudulent activity.
• Customers must provide accurate delivery information to avoid delays or failed deliveries.

4. Payment

• We offer secure payment methods including Cash on Delivery (COD) where available.
• Orders will only be processed after successful order confirmation.

5. Shipping & Delivery

• Delivery times are estimated and may vary depending on your location and courier service.
• NovaElite.pk is not responsible for delays caused by courier companies, weather conditions, or unforeseen circumstances.

6. Returns & Exchanges

• Customers may request a return or exchange if they receive a damaged, defective, or incorrect product.
• Products must be unused and returned in original packaging.
• Return/exchange requests should be made within the specified return period after delivery.

7. Intellectual Property

• All content on this website including logos, text, images, graphics, and designs belongs to NovaElite.pk and may not be copied or used without permission.

8. User Conduct

Users must not:

• Use the website for illegal or unauthorized activities.
• Attempt to harm, hack, or disrupt the website.
• Submit false or misleading information.

9. Limitation of Liability

NovaElite.pk shall not be held responsible for any indirect, incidental, or consequential damages resulting from the use of our website or products.

10. Privacy

Your personal information is handled securely and will only be used for order processing, delivery, and customer support purposes.

11. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

• Email: novaelitepk@gmail.com
• Phone: 0300-4302191